All Water Damages Are Not Created Equally

11/21/2018 (Permalink)

When you contact SERVPRO of Hamilton County to take care of a water damage in your Hamilton County home or place of business, the first thing that our technicians will do is determine the source of the water. This will enable us to identify the category and classification of the water damage to be sure that we restore your property properly based on industry guidelines. The source of the water will determine the level of contaminates in the water and dictate what products and techniques we use in the cleaning process. The water will be classified as clean, gray, or black. To understand the restoration process, it is important to understand what this classification means. 

Clean water does not pose an immediate health threat. This is water that is free of contaminants and may be the result of a broken water line, snow melt, rainwater, or a toilet holding tank. Over time, however, clean water may progress to gray water if it has been exposed to building surfaces or other materials.  

Gray water contains chemical or biological contamination and may pose a health threat. Gray water may be the result of a malfunctioning appliance such as a washing machine or dishwasher or a broken aquarium, waterbed, sink, or shower. Gray water can progress to black water after exposure to building surfaces or other materials. 

Black water is considered a definite health threat and contains one or more potentially harmful contaminants. All raw sewage is classified as black water. 

Based on the classification of your water damage, our technicians will create a plan of attack to your restore your property safely and quickly. Our restoration specialists have the training to do the job right. Call SERVPRO of Hamilton County anytime day or night at 317-773-0422 if you experience a water damage.