What Happens When You Call SERVPRO of Hamilton County After a Fire

11/30/2018 (Permalink)

When your home or business has been the location of a fire, it can be hard to know what to do first to begin the process of cleaning up. After the firetrucks have gone, you are often left with smoke and structural damage, as well as water damage from the efforts made to put out the fire. Although every fire damage is unique depending on its size and cause, the following steps illustrate our process for the "typical" fire damage. 

Step 1: Emergency Contact

The restoration process begins when you call  SERVPRO of Hamilton County anytime day or night at 317-773-0422. Our representative will ask a series of questions regarding the fire damage event that will help us dispatch our trained restoration specialists with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

Our professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, our technicians can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

Our restoration professionals use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

We will clean all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. Our cleaning technicians are also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

We understand that a fire in your home or business is a scary and overwhelming situation. Let us show you the difference our training and experience make in helping you put your life and home back together. Call SERVPRO of Hamilton County anytime at 317-773-0422 for immediate help after your fire, smoke or water damage.